ITサービス管理(ITSM)市場 – MarketsandMarkets

IT Service Management (ITSM) Market – Global Forecast to 2028

ITサービス管理(ITSM)市場 : 提供内容 [ソリューション (チェンジ&構成管理、運用&パフォーマンス管理) 、サービス]、導入モデル、組織規模、業種、地域別 – 2028年までの世界予測
IT Service Management (ITSM) Market by Offering (Solutions (Change & Configuration Management, Operations & Performance Management) and Services), Deployment Model, Organization Size, Vertical and Region – Global Forecast to 2028

Report Overview

The ITSM market size is expected to grow from USD 10.5 billion in 2023 to USD 22.1 billion by 2028 at a Compound Annual Growth Rate (CAGR) of 15.9% during the forecast period. The market has excellent growth opportunities, such as increasing government initiatives for digital transformation and the emergence of AI to automate processes. Service management solutions with AI capabilities can automate the tagging of digital assets, such as images, text, and videos, by assigning relevant keywords or metadata based on their content. This automation allows for quick digital asset identification, classification, and retrieval. AI also helps extract metadata from digital assets, perform forensic analysis, and ensure compliance with copyright laws.

ITサービス管理(ITSM)市場 - MarketsandMarkets

The report provides insights on the following pointers:

• Analysis of key drivers, restraints, opportunities, and challenges influencing the growth of the ITSM market.
• Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product & service launches in the ITSM market.
• Market Development: Comprehensive information about lucrative markets – the report analyses the ITSM market across varied regions.
• Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the ITSM market.
• Competitive Assessment: In-depth assessment of market shares, growth strategies, and service offerings of leading players like ServiceNow, BMC Software, Broadcom, Ivanti, and ManageEngine in the ITSM market.

ITサービス管理(ITSM)市場 – MarketsandMarkets