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ウェブリアルタイムコミュニケーション(WebRTC)市場レポート : 2025-2033年



出版社 IMARC Group
出版年月 2025年9月

Web Real-Time Communication Market Report

Web Real-Time Communication Market Report by Component (Solution, Services), WebRTC-Enabled Devices (Mobile, Desktop, Tablet, and Others), Vertical (BFSI, Retail, IT and Telecom, Public Sector, Media and Entertainment, Manufacturing, Healthcare, and Others), and Region 2025-2033
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ウェブリアルタイムコミュニケーション(WebRTC)市場レポート : コンポーネント(ソリューション、サービス)、WebRTC対応デバイス(モバイル、デスクトップ、タブレットなど)、業種(BFSI、小売、IT・通信、公共部門、メディア・エンターテイメント、製造、ヘルスケアなど)、および地域 2025-2033年

世界のウェブリアルタイムコミュニケーション(WebRTC)市場規模は、2024年に116億米ドルに達しました。IMARCグループは、今後、市場規模が2033年までに1,278億米ドルに達し、2025年から2033年にかけて30.3%の成長率(CAGR)を示すと予測しています。シームレスなコミュニケーションへの需要の高まり、スマートフォンやタブレットの利用増加、ヘルスケア分野における製品導入の増加、そして高速インターネット接続の普及などが、市場を牽引する主要な要因となっています。

ウェブリアルタイムコミュニケーション(WebRTC)は、追加のプラグインやソフトウェアのインストールを必要とせず、Webブラウザ内で直接リアルタイム通信を可能にするオープンソースプロジェクトおよび一連の技術です。インターネットを介した音声、動画、データ伝送のための標準化されたフレームワークを提供し、ピアツーピア通信とコラボレーションを促進します。WebRTCは、そのシンプルさ、クロスプラットフォームの互換性、そしてユーザーが追加のソフトウェアやプラグインをインストールすることなくリアルタイム通信を可能にする機能により、長年にわたり大きな人気と採用を獲得してきました。音声通話、ビデオ通話、ビデオ会議、オンラインゲーム、ライブストリーミング、リモートコラボレーションツール、カスタマーサポートなど、幅広いアプリケーションで使用されています。

市場は主に、銀行、金融サービス、保険(BFSI)業界によるビデオバンキングサービス提供のための製品採用の増加によって牽引されています。さらに、スマートフォンへの依存度が高く、高速インターネット接続の普及が進んだことで、モバイルバンキング(m-banking)アプリの利用が増え、市場の成長を後押ししています。また、慢性疾患の有病率の急増に伴い、遠隔患者モニタリング(RPM)ソリューションの採用が増えていることも、市場の成長に貢献しています。さらに、WebRTCはIoT(モノのインターネット)デバイスと互換性があり、人工知能(AI)技術と統合できるため、イノベーションの新たな機会が生まれます。WebRTCとIoTデバイスをシームレスに統合することで、スマートホーム、コネクテッドカー、産業オートメーションなど、さまざまなIoTアプリケーションでリアルタイム通信が可能になり、市場の成長を後押ししています。

企業や個人が使いやすく、既存のシステムにも統合できるリアルタイム通信ソリューションを求める中、ブラウザベースでプラグイン不要の通信を実現するWebRTCの魅力はますます高まっています。こうした需要の高まりはWebRTC技術の採用拡大につながり、市場拡大につながっています。さらに、企業や業界は、カスタマーサポート、遠隔医療、オンライン教育、コラボレーションツールなど、様々なアプリケーションにWebRTCを組み込んでいます。WebRTCの汎用性は、複数の分野にまたがるシームレスなコミュニケーションの多様なニーズに対応し、その適用範囲と市場へのリーチを拡大しています。さらに、WebRTCの使いやすさとアクセスしやすさは、カスタマーサービス、遠隔医療、オンライン教育、コラボレーションツールなど、様々な業界での採用を促進しています。

Report Overview

The global web real-time communication market size reached USD 11.6 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 127.8 Billion by 2033, exhibiting a growth rate (CAGR) of 30.3% during 2025-2033. The increasing demand for seamless communication, the rising use of smartphones and tablets, the rising product adoption in the healthcare sector, and the widespread availability of high-speed internet connectivity are some of the major factors propelling the market.

Web real-time communication (WebRTC) is an open-source project and set of technologies that enables real-time communication directly within web browsers, without the need for additional plugins or software installations. It provides a standardized framework for audio, video, and data transmission over the internet, facilitating peer-to-peer communication and collaboration. Over the years, WebRTC has gained significant popularity and adoption due to its simplicity, cross-platform compatibility, and its ability to enable real-time communication without requiring users to install additional software or plugins. It is used in a wide range of applications, including voice and video calling, video conferencing, online gaming, live streaming, remote collaboration tools, customer support, and more.

The market is primarily driven by the rising product adoption of banking, financial services and insurance (BFSI) industry to offer video banking services. In addition, the increasing utilization of mobile banking (m-banking) apps due to considerable reliance on smartphones and rising penetration of high-speed internet connectivity is augmenting the market growth. Besides, the rising adoption of remote patient monitoring (RPM) solutions due to the surging prevalence of chronic conditions is also contributing to market growth. Moreover, WebRTC’s compatibility with Internet of Things (IoT) devices and its ability to integrate with artificial intelligence (AI) technologies present new opportunities for innovation. The seamless integration of WebRTC with IoT devices enables real-time communication in various IoT applications, such as smart homes, connected cars, and industrial automation which is augmenting the market growth.

Web Real-Time Communication Market Trends/Drivers:

The increasing demand for seamless communication

As businesses and individuals seek real-time communication solutions that are easy to use and integrate into existing systems, WebRTC’s ability to provide browser-based, plugin-free communication becomes increasingly attractive. This demand translates into increased adoption of WebRTC technology, resulting in market expansion. Moreover, businesses and industries are incorporating WebRTC into various applications such as customer support, telemedicine, online education, collaboration tools, and more. The versatility of WebRTC allows it to meet the diverse needs of seamless communication across multiple sectors, expanding its application scope and market reach. Besides, the ease of use and accessibility offered by WebRTC is driving its adoption across various industries, including customer service, telehealth, online education, and collaboration tools.

The rising product adoption in healthcare sector

The adoption of telemedicine and remote patient care solutions has accelerated in recent years, especially with the global events that have necessitated remote healthcare services. WebRTC plays a crucial role in enabling real-time audio and video communication between healthcare providers and patients. Its seamless integration with web browsers allows healthcare professionals to conduct virtual consultations, diagnose conditions, provide remote monitoring, and offer timely advice. Moreover, WebRTC offers encryption and security features that ensure the confidentiality and privacy of patient information during real-time communication. It also facilitates real-time collaboration and consultations among healthcare professionals, regardless of their geographical locations. It enables doctors, specialists, and other healthcare providers to communicate and share information seamlessly. For instance, multidisciplinary team meetings, remote diagnostics, and consultations between experts are made more efficient and effective with WebRTC technology. The increasing adoption of collaborative healthcare practices drives the demand for WebRTC in facilitating real-time communication and information exchange.

Rising partnerships and acquisitions amongst key players

WebRTC integration with IoT devices enables real-time communication between these devices and web browsers. This integration allows for seamless control, monitoring, and communication with IoT devices through browser-based interfaces. For example, WebRTC can facilitate live video streaming from surveillance cameras or enable two-way audio communication with smart home devices. This integration enhances the IoT user experience and expands the capabilities of IoT applications. Moreover, the integration of AI technologies with WebRTC enables advanced analytics and automation capabilities. AI algorithms can analyze real-time audio and video data captured through WebRTC, providing valuable insights and enabling automated decision-making, which is also augmenting the market growth.

Web Real-Time Communication Market Report Scope:

Report Features Details
Base Year of the Analysis 2024
Historical Period 2019-2024
Forecast Period 2025-2033
Units Billion USD
Scope of the Report Exploration of Historical and Forecast Trends, Industry Catalysts and Challenges, Segment-Wise Historical and Predictive Market Assessment: 

  • Component
  • WebRTC-Enabled Devices
  • Vertical
  • Region
Components Covered
  • Solution: Voice Calling and Conferencing, Video Calling and Conferencing, Message and File Sharing, Others
  • Services
WebRTC-Enabled Devices Covered Mobile, Desktop, Tablet, Others
Verticals Covered BFSI, Retail, IT and Telecom, Public Sector, Media and Entertainment, Manufacturing, Healthcare, Others
Regions Covered Asia Pacific, Europe, North America, Latin America, Middle East and Africa
Countries Covered United States, Canada, Germany, France, United Kingdom, Italy, Spain, Russia, China, Japan, India, South Korea, Australia, Indonesia, Brazil, Mexico
Companies Covered AT&T Inc., Avaya Inc., Cisco Systems Inc., Dialogic Corporation (Enghouse Systems Limited), Oracle Corporation, Plivo Inc., Polycom Inc. (Plantronics Inc.), Quobis, Ribbon Communications Operating Company Inc., Sangoma Technologies Corporation, Twilio Inc. and Vonage Holdings Corp.
Customization Scope 10% Free Customization
Post-Sale Analyst Support 10-12 Weeks
Delivery Format PDF and Excel through Email (We can also provide the editable version of the report in PPT/Word format on special request)

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