ワークフォースマネジメント市場規模、シェア、動向、2030年までの世界予測

ワークフォースマネジメント市場は急速に拡大しており、予測市場規模は2025年の約83億8,000万米ドルから2030年には130億3,000万米ドルに増加し、CAGRは9.2%になると予想されています。世界市場および地域市場における労働規制の複雑化は、今後、ワークフォースマネジメントの推進要因となることが予想されます。今日の組織は、残業ポリシー、違反要件、休暇の権利、労働協約、安全規則、業界固有のコンプライアンス要件など、労働法が頻繁に変更される環境で事業を展開しています。大規模または分散した労働力を管理する企業にとって、これらの規制を手動で遵守することはますます困難になっており、コンプライアンス違反による罰金、給与計算の不正確さ、業務の非効率性といったリスクが高まっています。ワークフォースマネジメントソリューションは、ルール適用の自動化、各国固有のコンプライアンステンプレートの維持、規制変更のリアルタイム更新によってこの課題に対処します。これにより、正確な時間管理、正確な給与計算、文書管理の改善、そして拠点間での一貫したポリシー適用が保証されます。企業が地理的に拡大し、ハイブリッドまたはフレキシブルな働き方を採用するにつれて、一元管理された自動化されたコンプライアンス管理の必要性はますます高まっています。こうした規制圧力の高まりは、企業をリスクを軽減し、円滑で合法的な業務運営を支援する高度なワークフォースマネジメントシステムへと駆り立て続けています。

調査対象範囲

本調査レポートは、ワークフォースマネジメント市場を、提供内容（ソリューションとサービス）、ソリューションタイプ（勤怠管理、ワークフォーススケジューリングとプランニング、休暇・欠勤管理、ワークフォースアナリティクス、その他）、サービス（コンサルティング、統合と実装、トレーニングとサポート）、導入タイプ（オンプレミスとクラウド）、業種（BFSI、小売・Eコマース、ヘルスケア・ライフサイエンス、通信、IT・ITes、メディア・エンターテインメント、製造、政府・防衛、運輸・物流、その他）、地域（北米、欧州、アジア太平洋、中東・アフリカ、ラテンアメリカ）に基づいて分類しています。本レポートは、ワークフォースマネジメント市場の成長に影響を与える主要な要因（促進要因、制約要因、課題、機会など）に関する詳細な情報を網羅しています。主要業界プレーヤーの詳細な分析を実施し、事業概要、ソリューション、サービスに加え、主要戦略、契約、パートナーシップ、合意、新製品・新サービスの発売、合併・買収、そしてワークフォースマネジメント市場に関連する最近の動向に関する洞察を提供しています。本レポートには、ワークフォースマネジメント市場エコシステムにおける新興スタートアップ企業の競合分析も含まれています。

このレポートを購入する理由

本レポートは、市場リーダー企業と新規参入企業に対し、ワークフォースマネジメント市場全体とそのサブセグメントの収益数値に関する近似値を提供します。ステークホルダーが競争環境を理解し、自社のポジショニングを改善し、適切な市場開拓戦略を策定するための洞察を深めるのに役立ちます。また、ステークホルダーが市場の動向を把握し、主要な市場牽引要因、制約要因、課題、そして機会に関する情報を提供するのにも役立ちます。

本レポートでは、以下の点について洞察を提供しています。

• 主要な推進要因（クラウド/SaaSライセンスへの移行の広がり、規制コンプライアンスの複雑さ、給与計算およびHCMプラットフォームとの統合、労働力の変動と人材不足）、制約要因（導入の複雑さ、統合とデータ同期の複雑さ）、機会（垂直分化、モバイルファーストのワークフォースエクスペリエンス）、課題（規制のローカリゼーション負担、WFM導入における人材不足）の分析
• 製品開発/イノベーション：ワークフォースマネジメント市場における今後の技術、研究開発活動、新製品・新サービスの発売に関する詳細な洞察
• 市場動向：収益性の高い市場に関する包括的な情報 – 本レポートでは、様々な地域におけるワークフォースマネジメント市場を分析しています。
• 市場の多様化：ワークフォースマネジメント市場における新製品・サービス、未開拓地域、最近の動向、投資に関する包括的な情報を提供しています。
• 競合評価：ADP（米国）、SAP（ドイツ）、Workday（米国）、Ceridian（米国）、Oracle（米国）、Paycor（米国）、Paychecx（米国）、Infor（米国）、BambooHR（米国）、Atoss Software（ドイツ）、Nice（イスラエル）、IBM（米国）、Ramco System（インド）、Timeclock Plus（米国）、Sumtotal（米国）、Avature（英国）、Sisqual Workforce Management（ポルトガル）、Activeops（英国）、Ultimate Software（米国）、Verint（米国）、Mark Information（米国）、Reflexis Systems（米国）、Authority Software（米国）、Paylocity（米国）などの主要企業の市場シェア、成長戦略、サービス提供に関する詳細な評価を提供しています。このレポートは、主要な市場の推進要因、制約、課題、機会に関する情報を提供することで、関係者が人材管理市場を理解するのにも役立ちます。

Report Description

The workforce management market is expanding rapidly, with a projected market size anticipated to rise from about USD 8.38 billion in 2025 to USD 13.03 billion by 2030, featuring a CAGR of 9.2%. Growing complexity of labor regulations across global and regional markets is expected to drive the workforce management. Organizations today operate in environments where labor laws change frequently, covering overtime policies, breaking requirements, leave entitlements, union agreements, safety rules, and industry-specific compliance mandates. For companies managing large or distributed workforces, ensuring adherence to these regulations manually has become increasingly difficult, leading to higher risks of non-compliance penalties, payroll inaccuracies, and operational inefficiencies. Workforce management solutions address this challenge by automating rule enforcement, maintaining country-specific compliance templates, and updating regulatory changes in real time. This ensures accurate time tracking, correct pay calculations, improved documentation, and consistent policy application across sites. As businesses expand geographically and adopt hybrid or flexible working models, the need for centralized, automated compliance management becomes even more critical. This growing regulatory pressure continues to push enterprises toward advanced workforce management systems that reduce risk and support smooth, lawful operations.

“In deployment mode, Cloud is expected to account for the fastest growth rate during the forecast period”

As organizations across manufacturing, retail, healthcare, and services expand their operations, cloud-based WFM platforms offer easier multi-site integration, real-time data access, and seamless updates without the burden of managing on-premise infrastructure. The rise of mobile and deskless workers is further accelerating cloud adoption, as cloud systems enable remote access to scheduling, time tracking, and self-service tools.

Additionally, cloud deployment supports faster implementation, automated compliance updates, and stronger security frameworks, making it a preferred choice for companies seeking agility and reduced IT overheads. Vendors are also embedding AI, predictive analytics, and automation capabilities directly into cloud platforms, helping organizations optimize labor planning, forecast demand, and enhance workforce productivity. As enterprises prioritize cost efficiency, operational flexibility, and digital transformation, the cloud deployment model will continue to outpace on-premise systems and emerge as the dominant growth driver in the WFM market.

“By offering, solutions segment is expected to hold the largest market share during the forecast period”

Workforce management solutions are steadily capturing the largest share of the market as organizations prioritize automation of core functions such as time and attendance, scheduling, absence management, and labor optimization. These solutions directly address the operational pressures faced by sectors like manufacturing, retail, logistics, and healthcare, where real-time workforce visibility and accurate labor tracking are essential for cost control and productivity. As labor laws become more complex and frontline workforces expand, companies are increasingly adopting advanced WFM platforms to ensure compliance, reduce manual errors, and streamline day-to-day workforce operations.

The growing integration of AI and analytics within WFM solutions is further accelerating demand, enabling predictive scheduling, demand forecasting, and automated decision support. Mobile-first capabilities, self-service portals, and seamless integration with HR, payroll, and ERP systems also make these solutions central to workforce digitalization strategies. With cloud-based deployments rising and enterprises shifting toward unified workforce ecosystems, solution offerings continue to deliver the highest value and widest adoption, reinforcing their position as the dominant component in the workforce management market throughout the forecast period.

“North America leads the workforce management market with strong adoption of cloud-based solutions, while Asia Pacific is the fastest-growing region driven by rapid digital transformation”

North America is expected to hold the largest share of the workforce management market due to its advanced digital infrastructure, strong regulatory frameworks, and widespread adoption of automation across major industries. Organizations in the US and Canada face growing labor compliance requirements, including overtime rules, union agreements, and state-level labor policies, which drive reliance on sophisticated WFM tools for accuracy and transparency. The region’s mature enterprise landscape spanning manufacturing, retail, healthcare, BFSI, and public sector has also accelerated investments in modern time and attendance systems, AI-powered scheduling, and analytics-driven labor optimization.

High adoption of cloud-based workforce management platforms further strengthens North America’s lead, supported by robust vendor presence, including ADP, UKG, Workday, Ceridian, and Oracle. These companies continuously introduce innovations such as predictive workforce planning, mobile self-service, and AI-enabled compliance monitoring, which attract both large enterprises and mid-sized firms. Additionally, the region’s shift toward hybrid and frontline workforce models has increased demand for unified platforms that offer real-time visibility, mobile access, and integrated HR–payroll workflows. With strong technology readiness, significant vendor investments, and ongoing workplace transformation, North America is expected to maintain its dominant position throughout the forecast period.

Breakdown of Primaries

In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the workforce management market.

• By Company: Tier I – 42%, Tier II – 38%, and Tier III – 20%
• By Designation: C-Level Executives – 32%, D-Level Executives –36%, and Others – 32%
• By Region: North America – 35%, Europe – 27%, Asia Pacific – 23%, and Rest of the world – 15%

The report includes a study of key players offering workforce management. It profiles major vendors in the workforce management market. The major market players include ADP (US), SAP (Germany), Workday (US), Ceridian (US), Oracle (US), Paycor (US), Paychecx (US), Infor (US), BambooHR (US), Atoss Software (Germany), Nice (Israel), IBM (US), Ramco System (India), Timeclock Plus (US), Sumtotal (US), Avature (UK), Sisqual Workforce Management (Portugal), Activeops (UK), Ultimate Software (US), Verint (US), Mark Information (US), Reflexis Systems (US), Authority Software (US), Paylocity (US).

Research Coverage

This research report categorizes the workforce management market based on based on Offering (Solutions and Services), Solution Type (Time & Attendance, Workforce Scheduling & Planning, Leave & Absence Management, Workforce Analytics, Others), Services (consulting, integration & implementation, training & support), Deployment Type (on-premises and cloud), Vertical (BFSI, Retail & E-commerce, Healthcare & Life Sciences, Telecommunication, IT & ITes, Media & Entertainment, Manufacturing, Government & Defense, Transport & Logistics, Others )and Region (North America, Europe, Asia Pacific, Middle East & Africa, and Latin America). The report’s scope encompasses detailed information regarding the major factors, including drivers, restraints, challenges, and opportunities, that influence the growth of the workforce management market. A detailed analysis of key industry players was conducted to provide insights into their business overview, solutions, and services, as well as key strategies, contracts, partnerships, agreements, new product & service launches, mergers and acquisitions, and recent developments associated with the workforce management market. This report also includes a competitive analysis of emerging startups in the workforce management market ecosystem.

Reason to Buy this Report

The report would provide market leaders and new entrants with information on the closest approximations of the revenue numbers for the overall workforce management market and its subsegments. It would help stakeholders understand the competitive landscape and gain more insights to better position their businesses and plan suitable go-to-market strategies. It also helps stakeholders understand the market’s pulse and provides them with information on key market drivers, restraints, challenges, and opportunities.

The report provides insights into the following points:

• Analysis of key drivers (Widespread Shift to Cloud/SaaS Licensing, Regulatory Compliance Complexity, Integration with Payroll and HCM Platforms, Labor Volatility & Workforce Shortages), restraints (Implementation Complexity, Integration & Data Sync Complexity), opportunities (Vertical Specialization, Mobile-First Workforce Experience), and challenges (Regulatory Localization Burden, Talent Shortage in WFM Implementation)
• Product Development/Innovation: Detailed insights into upcoming technologies, research & development activities, and new product & service launches in the workforce management market
• Market Development: Comprehensive information about lucrative markets – the report analyses the workforce management market across varied regions
• Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the workforce management market
• Competitive Assessment: In-depth assessment of market shares, growth strategies and service offerings of leading players such as ADP (US), SAP (Germany), Workday (US), Ceridian (US), Oracle (US), Paycor (US), Paychecx (US), Infor (US), BambooHR (US), Atoss Software (Germany), Nice (Israel), IBM (US), Ramco System (India), Timeclock Plus (US), Sumtotal (US), Avature (UK), Sisqual Workforce Management (Portugal), Activeops (UK), Ultimate Software (US), Verint (US), Mark Information (US), Reflexis Systems (US), Authority Software (US), Paylocity (US). The report also helps stakeholders understand the workforce management market, providing information on key market drivers, restraints, challenges, and opportunities.

Table of Contents

1 INTRODUCTION 27
1.1 STUDY OBJECTIVES 27
1.2 MARKET DEFINITION 27
1.3 MARKET SCOPE 28
1.3.1 MARKET SEGMENTATION AND REGIONAL SCOPE 28
1.3.2 INCLUSIONS AND EXCLUSIONS 29
1.3.3 YEARS CONSIDERED 30
1.4 CURRENCY CONSIDERED 30
1.5 LIMITATIONS 31
1.6 STAKEHOLDERS 31
1.7 SUMMARY OF CHANGES 32
2 EXECUTIVE SUMMARY 33
2.1 MARKET HIGHLIGHTS AND KEY INSIGHTS 33
2.2 KEY MARKET PARTICIPANTS: MAPPING OF STRATEGIC DEVELOPMENTS 34
2.3 DISRUPTIVE TRENDS IN WORKFORCE MANAGEMENT MARKET 35
2.4 HIGH-GROWTH SEGMENTS 36
2.5 REGIONAL SNAPSHOT: MARKET SIZE, GROWTH RATE, AND FORECAST 37
3 PREMIUM INSIGHTS 38
3.1 ATTRACTIVE OPPORTUNITIES FOR PLAYERS IN WORKFORCE MANAGEMENT MARKET 38
3.2 WORKFORCE MANAGEMENT MARKET, BY OFFERING 39
3.3 WORKFORCE MANAGEMENT MARKET, BY SOLUTION TYPE 39
3.4 WORKFORCE MANAGEMENT MARKET, BY BUSINESS FUNCTION 40
3.5 WORKFORCE MANAGEMENT MARKET, BY DELIVERY MODE 40
3.6 WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE 41
3.7 WORKFORCE MANAGEMENT MARKET, BY VERTICAL 41
3.8 WORKFORCE MANAGEMENT MARKET, BY REGION 42
4 MARKET OVERVIEW 43
4.1 INTRODUCTION 43
4.2 MARKET DYNAMICS 43
4.2.1 DRIVERS 44
4.2.1.1 Growth in hybrid work models 44
4.2.1.2 Rising wage inflation 44
4.2.1.3 Increasing workforce scale and complexity 44
4.2.1.4 Regulatory compliance mandates 45
4.2.2 RESTRAINTS 45
4.2.2.1 High implementation complexity 45
4.2.2.2 Integration challenges with legacy HR, payroll, and ERP systems 46
4.2.3 OPPORTUNITIES 46
4.2.3.1 Emergence of AI-driven scheduling 46
4.2.3.2 Mobile-first workforce tools 47
4.2.3.3 Cloud-native deployment models 47
4.2.3.4 Analytics-led workforce insights 48
4.2.3.5 Shift from rule-based to AI-native WFM platforms 48
4.2.4 CHALLENGES 49
4.2.4.1 Data accuracy issues 49
4.2.4.2 Employee resistance to automated workforce monitoring solutions 49
4.3 UNMET NEEDS AND WHITE SPACES 50
4.3.1 UNMET NEEDS IN WORKFORCE MANAGEMENT MARKET 50
4.3.2 WHITE SPACE OPPORTUNITIES 50
4.4 INTERCONNECTED MARKETS AND CROSS-SECTOR OPPORTUNITIES 51
4.4.1 INTERCONNECTED MARKETS 51
4.4.2 CROSS-SECTOR OPPORTUNITIES 51
4.5 EMERGING BUSINESS MODELS AND ECOSYSTEM SHIFTS 51
4.5.1 EMERGING BUSINESS MODELS 51
4.5.1.1 Workforce management business models 52
4.5.2 ECOSYSTEM SHIFTS 53
4.6 STRATEGIC MOVES BY TIER-1/2/3 PLAYERS 53
4.6.1 KEY MOVES AND STRATEGIC FOCUS 53
5 INDUSTRY TRENDS 54
5.1 PORTER’S FIVE FORCES ANALYSIS 54
5.1.1 THREAT OF NEW ENTRANTS 55
5.1.2 THREAT OF SUBSTITUTES 55
5.1.3 BARGAINING POWER OF BUYERS 55
5.1.4 BARGAINING POWER OF SUPPLIERS 56
5.1.5 INTENSITY OF COMPETITIVE RIVALRY 56
5.2 MACROECONOMIC OUTLOOK 56
5.2.1 INTRODUCTION 56
5.2.2 GDP TRENDS AND FORECASTS 56
5.2.3 TRENDS IN GLOBAL HUMAN CAPITAL MANAGEMENT INDUSTRY 58
5.2.4 TRENDS IN GLOBAL CORE HR SOFTWARE INDUSTRY 58
5.3 SUPPLY CHAIN ANALYSIS 59
5.3.1 TECHNOLOGY & DATA INFRASTRUCTURE PROVIDERS 60
5.3.2 WORKFORCE MANAGEMENT SOFTWARE VENDORS 60
5.3.3 SYSTEM INTEGRATORS & CHANNEL PARTNERS 60
5.3.4 VERTICALS 60
5.4 ECOSYSTEM ANALYSIS 61

5.5 PRICING ANALYSIS 63
5.5.1 AVERAGE SELLING PRICE OF SOLUTIONS, BY KEY PLAYER, 2025 63
5.5.2 INDICATIVE PRICING ANALYSIS OF PRODUCTS, BY VENDOR, 2025 64
5.6 KEY CONFERENCES AND EVENTS, 2026 65
5.7 TRENDS/DISRUPTIONS IMPACTING CUSTOMER BUSINESS 66
5.8 INVESTMENT AND FUNDING SCENARIO 66
5.9 CASE STUDY ANALYSIS 67
5.9.1 MILEONE AUTOGROUP STRENGTHENS FRONTLINE WORKFORCE EFFICIENCY THROUGH WORKDAY WORKFORCE MANAGEMENT 67
5.9.2 OMEGA HEALTHCARE ACCELERATES ENTERPRISE DIGITAL TRANSFORMATION WITH ORACLE FUSION CLOUD 68
5.9.3 SUNOPTA STREAMLINES WORKFORCE OPERATIONS AND PAYROLL EFFICIENCY WITH DAYFORCE 69
5.9.4 PLAINS COMMERCE BANK MODERNIZES WORKFORCE AND HR OPERATIONS WITH PAYCOR 69
5.9.5 PILOT FLYING J ENHANCES WORKFORCE EXPERIENCE AND OPERATIONAL CONSISTENCY WITH INFOR WORKFORCE MANAGEMENT 70
5.10 IMPACT OF 2025 US TARIFF – WORKFORCE MANAGEMENT MARKET 71
5.10.1 INTRODUCTION 71
5.10.2 KEY TARIFF RATES 71
5.10.3 PRICE IMPACT ANALYSIS 72
5.10.4 IMPACT ON COUNTRIES/REGIONS 72
5.10.4.1 US 72
5.10.4.2 Europe 72
5.10.4.3 Asia Pacific 73
5.10.5 IMPACT ON VERTICALS 73
5.10.5.1 IT & ITeS 73
5.10.5.2 BFSI 73
5.10.5.3 Retail & e-commerce 73
5.10.5.4 Healthcare & life sciences 74
5.10.5.5 Media & entertainment 74
5.10.5.6 Manufacturing 74
5.10.5.7 Transportation & logistics 74
5.10.5.8 Government & defense 75
6 TECHNOLOGICAL ADVANCEMENTS, AI-DRIVEN IMPACT, PATENTS, INNOVATIONS, AND FUTURE APPLICATIONS 76
6.1 TECHNOLOGY ANALYSIS 76
6.1.1 KEY EMERGING TECHNOLOGIES 76
6.1.1.1 AI-driven workforce analytics and predictive labor optimization 76
6.1.1.2 Cloud-native workforce management platforms 76
6.1.1.3 Mobile workforce enablement and real-time employee engagement 77

6.1.2 COMPLEMENTARY TECHNOLOGIES 77
6.1.2.1 Workforce integration middleware and API orchestration 77
6.1.2.2 Labor compliance and rules-based workforce governance engines 78
6.1.2.3 Workforce data management and master data harmonization 78
6.1.3 ADJACENT TECHNOLOGIES 78
6.1.3.1 Workforce learning enablement and skills intelligence platforms 78
6.1.3.2 Workforce experience and employee sentiment intelligence 79
6.1.3.3 Workforce safety, risk, and incident management technologies 79
6.2 TECHNOLOGY/PRODUCT ROADMAP 80
6.2.1 SHORT-TERM (2026–2028): PLATFORM UNIFICATION & COMPLIANCE-BY-DESIGN 80
6.2.1.1 Material development 80
6.2.1.2 Product innovations 80
6.2.1.3 Market adoption 80
6.2.2 MID-TERM (2028–2031): REAL-TIME LABOR ORCHESTRATION & OPERATIONAL INTEGRATION 81
6.2.2.1 Material development 81
6.2.2.2 Product innovations 81
6.2.2.3 Market adoption 81
6.2.3 LONG-TERM (2031–2036+): AUTONOMOUS WORKFORCE OPERATIONS & TRUSTED ECOSYSTEMS 81
6.2.3.1 Material development 81
6.2.3.2 Product innovations 81
6.2.3.3 Market adoption 82
6.3 PATENT ANALYSIS 82
6.4 FUTURE APPLICATIONS 84
6.4.1 REAL-TIME AUTONOMOUS WORKFORCE ORCHESTRATION 84
6.4.2 SKILLS-BASED DYNAMIC WORKFORCE ALLOCATION 85
6.4.3 COMPLIANCE-EMBEDDED FAIR SCHEDULING ECOSYSTEMS 85
6.4.4 EXPERIENCE-CENTRIC FRONTLINE WORKFORCE PLATFORMS 86
6.4.5 OPERATIONS-LED WORKFORCE CONTROL TOWERS 86
6.5 IMPACT OF AI/GENERATIVE AI ON WORKFORCE MANAGEMENT MARKET 86
6.5.1 TOP USE CASES AND MARKET POTENTIAL 86
6.5.2 BEST PRACTICES IN WORKFORCE MANAGEMENT 88
6.5.3 CASE STUDY OF AI IMPLEMENTATION IN WORKFORCE MANAGEMENT MARKET 89
6.5.3.1 Verint TimeFlex Bot enables AI-driven schedule flexibility for leading telecommunications company 89
6.5.4 INTERCONNECTED ADJACENCY ECOSYSTEM AND IMPACT ON MARKET PLAYERS 90
6.5.5 CLIENT READINESS TO ADOPT GENERATIVE AI IN WORKFORCE MANAGEMENT 91
6.6 SUCCESS STORIES AND REAL-WORLD APPLICATIONS 91
6.6.1 ATOSS SOFTWARE: AI WORKFORCE MANAGEMENT PLATFORM 91
6.6.2 PAYCOR: AI WORKFORCE INSIGHTS 92
7 REGULATORY LANDSCAPE 93
7.1 REGULATIONS AND COMPLIANCE 93
7.1.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 93
7.1.2 INDUSTRY STANDARDS, BY REGION 96
7.1.2.1 North America 96
7.1.2.2 Europe 97
7.1.2.3 Asia Pacific 98
7.1.2.4 Middle East & Africa 98
7.1.2.5 Latin America 99
8 CUSTOMER LANDSCAPE AND BUYER BEHAVIOR 100
8.1 DECISION-MAKING PROCESS 100
8.2 BUYER STAKEHOLDERS INVOLVED IN BUYING PROCESS AND THEIR EVALUATION CRITERIA 101
8.2.1 KEY STAKEHOLDERS IN BUYING PROCESS 101
8.2.2 BUYING CRITERIA 102
8.3 ADOPTION BARRIERS AND INTERNAL CHALLENGES 103
8.4 UNMET NEEDS IN VARIOUS END-USER INDUSTRIES 104
8.5 MARKET PROFITABILITY 105
8.5.1 REVENUE POTENTIAL 106
8.5.2 COST DYNAMICS 106
8.5.3 MARGIN OPPORTUNITIES IN KEY APPLICATIONS 106
9 WORKFORCE MANAGEMENT MARKET, BY OFFERING 107
9.1 INTRODUCTION 108
9.1.1 OFFERING: WORKFORCE MANAGEMENT MARKET DRIVERS 108
9.2 SOLUTIONS 109
9.2.1 STANDALONE WFM 110
9.2.2 INTEGRATED WFM 110
9.3 SERVICES 111
9.3.1 PROFESSIONAL SERVICES 111
9.3.2 MANAGED SERVICES 112
10 WORKFORCE MANAGEMENT MARKET, BY SOLUTION TYPE 114
10.1 INTRODUCTION 115
10.1.1 SOLUTION TYPE: WORKFORCE MANAGEMENT MARKET DRIVERS 115
10.2 CORE WFM 116
10.2.1 TIME & ATTENDANCE 117
10.2.2 WORKFORCE SCHEDULING & PLANNING 117
10.2.3 LEAVE & ABSENCE MANAGEMENT 118
10.2.4 COMPLIANCE MANAGEMENT 118
10.2.5 OTHER CORE WFM SOLUTIONS 118
10.3 WORKFORCE OPTIMIZATION (WFO) & ANALYTICS 118
10.3.1 WORKFORCE PLANNING & DEMAND FORECASTING 119
10.3.2 PRODUCTIVITY & PERFORMANCE ANALYTICS 120
10.3.3 LABOR COSTING 120
10.3.4 OTHER WORKFORCE OPTIMIZATION & ANALYTICS SOLUTIONS 120
10.4 WORKFORCE INTELLIGENCE & STRATEGY 120
10.4.1 STRATEGIC WORKFORCE PLANNING 121
10.4.2 EMPLOYEE ENGAGEMENT 122
10.4.3 ADVANCED LABOR ANALYTICS 122
10.4.4 OTHER WORKFORCE INTELLIGENCE & STRATEGY SOLUTIONS 122
11 WORKFORCE MANAGEMENT MARKET, BY DELIVERY MODE 123
11.1 INTRODUCTION 124
11.1.1 DELIVERY MODE: WORKFORCE MANAGEMENT MARKET DRIVERS 124
11.2 ON-PREMISES 125
11.2.1 SECURE WORKFORCE OPERATIONS THROUGH ON-PREMISES DEPLOYMENT 125
11.3 CLOUD 126
11.3.1 TRANSFORM WORKFORCE OPERATIONS THROUGH CLOUD DELIVERY 126
11.3.2 PUBLIC CLOUD 127
11.3.3 PRIVATE CLOUD 128
12 WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE 129
12.1 INTRODUCTION 130
12.1.1 ORGANIZATION SIZE: WORKFORCE MANAGEMENT MARKET DRIVERS 130
12.2 LARGE ENTERPRISES 131
12.2.1 STRENGTHENING LABOR PLANNING AND COMPLIANCE WITH WFM IN LARGE ENTERPRISES 131
12.3 SMALL & MEDIUM ENTERPRISES (SMES) 132
12.3.1 IMPROVING WORKFORCE EFFICIENCY IN SMES 132
13 WORKFORCE MANAGEMENT MARKET, BY BUSINESS FUNCTION 134
13.1 INTRODUCTION 135
13.1.1 BUSINESS FUNCTION: WORKFORCE MANAGEMENT MARKET DRIVERS 135
13.2 HR/PEOPLE FUNCTIONS 136
13.2.1 ENHANCING HR WORKFORCE VISIBILITY, SCHEDULING ACCURACY, AND POLICY ADHERENCE THROUGH WFM 136
13.3 OPERATIONS/FRONTLINE LEADERS 137
13.3.1 ENHANCING WORKFORCE PRODUCTIVITY AND SERVICE LEVELS THROUGH WFM FOR FRONTLINE LEADERS 137
13.4 FINANCE & PAYROLL 138
13.4.1 IMPROVING PAYROLL ACCURACY AND LABOR COST CONTROL THROUGH WFM SOLUTIONS 138
13.5 IT/SECURITY 139
13.5.1 STRENGTHENING WORKFORCE DATA SECURITY AND ACCESS CONTROL THROUGH WFM 139
14 WORKFORCE MANAGEMENT MARKET, BY VERTICAL 141
14.1 INTRODUCTION 142
14.1.1 VERTICAL: WORKFORCE MANAGEMENT MARKET DRIVERS 143
14.2 BFSI 144
14.3 RETAIL & E-COMMERCE 145
14.4 HEALTHCARE & LIFE SCIENCES 146
14.5 TELECOMMUNICATIONS 147
14.6 IT & ITES 148
14.7 MEDIA & ENTERTAINMENT 149
14.8 MANUFACTURING 150
14.9 GOVERNMENT & DEFENSE 151
14.10 TRANSPORTATION & LOGISTICS 152
14.11 OTHER VERTICALS 153
15 WORKFORCE MANAGEMENT MARKET, BY REGION 155
15.1 INTRODUCTION 156
15.2 NORTH AMERICA 157
15.2.1 US 163
15.2.1.1 AI-led innovation and platform consolidation to drive market 163
15.2.2 CANADA 164
15.2.2.1 Regulatory alignment, bilingual enablement, and sector-focused digitalization to drive market 164
15.3 EUROPE 165
15.3.1 UK 170
15.3.1.1 National labor reforms, public sector digitalization, and frontline workforce modernization to drive market 170
15.3.2 GERMANY 171
15.3.2.1 Industrial workforce complexity and need for AI-enabled skill-based scheduling to drive market 171
15.3.3 FRANCE 172
15.3.3.1 Labor regulation intensity, focus on AI-enabled HR platforms, and domestic software leadership to drive market 172
15.3.4 ITALY 173
15.3.4.1 AI-focused startup investment, HR services consolidation, and flexible workforce digitization to drive market 173
15.3.5 REST OF EUROPE 174
15.4 ASIA PACIFIC 175
15.4.1 CHINA 181
15.4.1.1 National digitalization mandates, large-scale enterprise operations, and policy-led automation to drive market 181
15.4.2 INDIA 182
15.4.2.1 Public sector digitalization, AI-enabled compliance, and large-scale workforce formalization to drive market 182
15.4.3 JAPAN 183
15.4.3.1 Labor scarcity, regulatory complexity, and enterprise digital productivity platforms to drive market 183
15.4.4 REST OF ASIA PACIFIC 184
15.5 MIDDLE EAST & AFRICA 185
15.5.1 GCC COUNTRIES 190
15.5.1.1 Saudi Arabia 191
15.5.1.1.1 Digital labor reforms, payroll transparency, and compliance-led automation to drive market 191
15.5.1.2 UAE 192
15.5.1.2.1 Digital labor governance, AI-integration, and payroll-centric compliance to drive market 192
15.5.1.3 Other GCC countries 193
15.5.2 SOUTH AFRICA 194
15.5.2.1 Focus on HR digitalization and data-driven workforce analytics to drive market 194
15.5.3 REST OF MIDDLE EAST & AFRICA 195
15.6 LATIN AMERICA 196
15.6.1 BRAZIL 201
15.6.1.1 Digital transformation, labor compliance modernization, and data-driven HR platforms to drive market 201
15.6.2 MEXICO 202
15.6.2.1 Enterprise scaling, compliance automation, and digital time and attendance adoption to drive market 202
15.6.3 REST OF LATIN AMERICA 203
16 COMPETITIVE LANDSCAPE 205
16.1 INTRODUCTION 205
16.2 KEY PLAYER STRATEGIES/RIGHT TO WIN, 2023–2025 205
16.3 REVENUE ANALYSIS, 2020–2024 206
16.4 MARKET SHARE ANALYSIS, 2024 207
16.5 PRODUCT COMPARISON 210
16.5.1 WORKDAY 210
16.5.2 UKG 210
16.5.3 ORACLE 211
16.5.4 SAP 211
16.5.5 ADP 211
16.6 COMPANY EVALUATION MATRIX: KEY PLAYERS, 2025 211
16.6.1 STARS 212
16.6.2 EMERGING LEADERS 212
16.6.3 PERVASIVE PLAYERS 212
16.6.4 PARTICIPANTS 212
16.6.5 COMPANY FOOTPRINT: KEY PLAYERS, 2025 214
16.6.5.1 Company footprint 214
16.6.5.2 Regional footprint 214
16.6.5.3 Solution type footprint 215
16.6.5.4 Vertical footprint 215
16.7 COMPANY EVALUATION MATRIX: STARTUPS/SMES, 2025 216
16.7.1 PROGRESSIVE COMPANIES 216
16.7.2 RESPONSIVE COMPANIES 216
16.7.3 DYNAMIC COMPANIES 216
16.7.4 STARTING BLOCKS 216
16.7.5 COMPETITIVE BENCHMARKING: STARTUP/SMES, 2025 218
16.7.5.1 Detailed list of key startups/SMEs 218
16.7.5.2 Competitive benchmarking of key startups/SMEs 218
16.8 COMPANY VALUATION AND FINANCIAL METRICS 219
16.8.1 COMPANY VALUATION OF KEY VENDORS 219
16.8.2 FINANCIAL METRICS OF KEY VENDORS 219
16.9 COMPETITIVE SCENARIO 220
16.9.1 PRODUCT LAUNCHES AND ENHANCEMENTS 220
16.9.2 DEALS 224
17 COMPANY PROFILES 237
17.1 INTRODUCTION 237
17.2 KEY PLAYERS 237
17.2.1 WORKDAY 237
17.2.1.1 Business overview 237
17.2.1.2 Products/Solutions/Services offered 238
17.2.1.3 Recent developments 239
17.2.1.3.1 Product launches and enhancements 239
17.2.1.3.2 Deals 239
17.2.2 UKG 242
17.2.2.1 Business overview 242
17.2.2.2 Products/Solutions/Services offered 242
17.2.2.3 Recent developments 243
17.2.2.3.1 Deals 243
17.2.3 ORACLE 247
17.2.3.1 Business overview 247
17.2.3.2 Products/Solutions/Services offered 248
17.2.3.3 Recent developments 249
17.2.3.3.1 Product launches and enhancements 249
17.2.3.3.2 Deals 250

17.2.4 SAP 251
17.2.4.1 Business overview 251
17.2.4.2 Products/Solutions/Services offered 252
17.2.4.3 Recent developments 253
17.2.4.3.1 Product launches and enhancements 253
17.2.4.3.2 Deals 254
17.2.5 ATOSS SOFTWARE 255
17.2.5.1 Business overview 255
17.2.5.2 Products/Solutions/Services offered 256
17.2.5.3 Recent developments 257
17.2.5.3.1 Product launches and enhancements 257
17.2.5.3.2 Deals 257
17.2.6 DAYFORCE 258
17.2.6.1 Business overview 258
17.2.6.2 Products/Solutions/Services offered 259
17.2.6.3 Recent developments 260
17.2.6.3.1 Product launches 260
17.2.6.3.2 Deals 260
17.2.7 INFOR 263
17.2.7.1 Business overview 263
17.2.7.2 Products/Solutions/Services offered 263
17.2.7.3 Recent developments 264
17.2.7.3.1 Product launches and enhancements 264
17.2.7.3.2 Deals 265
17.2.8 ADP 266
17.2.8.1 Business overview 266
17.2.8.2 Products/Solutions/Services offered 267
17.2.8.3 Recent developments 268
17.2.8.3.1 Product launches and enhancements 268
17.2.8.3.2 Deals 269
17.2.9 VERINT 270
17.2.9.1 Business overview 270
17.2.9.2 Products/Solutions/Services offered 270
17.2.9.3 Recent developments 271
17.2.9.3.1 Deals 271
17.2.10 IBM 272
17.2.10.1 Business overview 272
17.2.10.2 Products/Solutions/Services offered 273
17.2.10.3 Recent developments 274
17.2.10.3.1 Product launches and enhancements 274
17.2.10.3.2 Deals 274

17.3 OTHER PLAYERS 275
17.3.1 RAMCO SYSTEMS 275
17.3.2 ACTIVEOPS PLC 276
17.3.3 SISQUAL WFM 277
17.3.4 NICE 278
17.3.5 PAYCHEX 279
17.3.6 PAYLOCITY 280
17.3.7 QUINYX 281
17.3.8 ZEBRA 282
17.3.9 DELTEK 283
17.3.10 LEGION TECHNOLOGIES, INC. 284
17.3.11 ASSEMBLED 285
17.3.12 SKEDULO 286
17.3.13 CONNECTEAM 287
17.3.14 PUSH OPERATIONS 288
17.3.15 RIPPLING 289
17.3.16 PERSONIO 290
18 RESEARCH METHODOLOGY 291
18.1 RESEARCH DATA 291
18.1.1 SECONDARY DATA 292
18.1.1.1 Data & list of key secondary sources 292
18.1.2 PRIMARY DATA 292
18.1.2.1 Breakdown of primary interviews 293
18.1.2.2 Key industry insights 293
18.2 MARKET SIZE ESTIMATION 293
18.3 DATA TRIANGULATION 296
18.4 FACTOR ANALYSIS 297
18.5 RESEARCH ASSUMPTIONS 298
19 APPENDIX 299
19.1 DISCUSSION GUIDE 299
19.2 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 304
19.3 CUSTOMIZATION OPTIONS 306
19.4 RELATED REPORTS 306
19.5 AUTHOR DETAILS 307

LIST OF TABLES

TABLE 1 INCLUSIONS AND EXCLUSIONS 29
TABLE 2 USD EXCHANGE RATES, 2020–2025 30
TABLE 3 IMPACT OF PORTER’S FIVE FORCES ON WORKFORCE MANAGEMENT MARKET 55
TABLE 4 GDP PERCENTAGE CHANGE, BY KEY COUNTRY, 2021–2029 56
TABLE 5 WORKFORCE MANAGEMENT MARKET: ROLE OF COMPANIES IN ECOSYSTEM 61
TABLE 6 AVERAGE SELLING PRICE OF SOLUTIONS, BY KEY PLAYER, 2025 63
TABLE 7 INDICATIVE PRICING ANALYSIS OF PRODUCTS, BY VENDOR, 2025 64
TABLE 8 WORKFORCE MANAGEMENT MARKET: LIST OF KEY CONFERENCES
AND EVENTS, 2026 65
TABLE 9 US ADJUSTED RECIPROCAL TARIFF RATES 71
TABLE 10 LIST OF GRANTED PATENTS IN WORKFORCE MANAGEMENT MARKET, 2024–2025 83
TABLE 11 TOP USE CASES AND MARKET POTENTIAL 87
TABLE 12 BEST PRACTICES: COMPANIES IMPLEMENTING USE CASES 88
TABLE 13 INTERCONNECTED ADJACENT ECOSYSTEMS AND IMPLICATIONS FOR MARKET PLAYERS 90
TABLE 14 NORTH AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 93
TABLE 15 EUROPE: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 94
TABLE 16 ASIA PACIFIC: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 95
TABLE 17 OTHER REGIONS: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 95
TABLE 18 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR
TOP THREE VERTICALS (%) 102
TABLE 19 KEY BUYING CRITERIA FOR TOP THREE VERTICALS 103
TABLE 20 WORKFORCE MANAGEMENT MARKET: UNMET NEEDS IN KEY END-USER INDUSTRIES 105
TABLE 21 WORKFORCE MANAGEMENT MARKET, BY OFFERING, 2020–2024 (USD MILLION) 109
TABLE 22 WORKFORCE MANAGEMENT MARKET, BY OFFERING, 2025–2030 (USD MILLION) 109
TABLE 23 WORKFORCE MANAGEMENT SOLUTIONS MARKET, BY REGION,
2020–2024 (USD MILLION) 110
TABLE 24 WORKFORCE MANAGEMENT SOLUTIONS MARKET, BY REGION,
2025–2030 (USD MILLION) 110
TABLE 25 WORKFORCE MANAGEMENT MARKET, BY SERVICE TYPE,
2020–2024 (USD MILLION) 111
TABLE 26 WORKFORCE MANAGEMENT MARKET, BY SERVICE TYPE,
2025–2030 (USD MILLION) 111
TABLE 27 WORKFORCE MANAGEMENT PROFESSIONAL SERVICES MARKET, BY REGION, 2020–2024 (USD MILLION) 112
TABLE 28 WORKFORCE MANAGEMENT PROFESSIONAL SERVICES MARKET, BY REGION, 2025–2030 (USD MILLION) 112
TABLE 29 WORKFORCE MANAGEMENT MANAGED SERVICES MARKET, BY REGION,
2020–2024 (USD MILLION) 113
TABLE 30 WORKFORCE MANAGEMENT MANAGED SERVICES MARKET, BY REGION,
2025–2030 (USD MILLION) 113
TABLE 31 WORKFORCE MANAGEMENT MARKET, BY SOLUTION TYPE,
2020–2024 (USD MILLION) 116
TABLE 32 WORKFORCE MANAGEMENT MARKET, BY SOLUTION TYPE,
2025–2030 (USD MILLION) 116
TABLE 33 CORE WORKFORCE MANAGEMENT MARKET, BY REGION,
2020–2024 (USD MILLION) 117
TABLE 34 CORE WORKFORCE MANAGEMENT MARKET, BY REGION,
2025–2030 (USD MILLION) 117
TABLE 35 WORKFORCE OPTIMIZATION (WFO) & ANALYTICS MARKET, BY REGION,
2020–2024 (USD MILLION) 119
TABLE 36 WORKFORCE OPTIMIZATION (WFO) & ANALYTICS MARKET, BY REGION,
2025–2030 (USD MILLION) 119
TABLE 37 WORKFORCE INTELLIGENCE & STRATEGY MARKET, BY REGION,
2020–2024 (USD MILLION) 121
TABLE 38 WORKFORCE INTELLIGENCE & STRATEGY MARKET, BY REGION,
2025–2030 (USD MILLION) 121
TABLE 39 WORKFORCE MANAGEMENT MARKET, BY DELIVERY MODE,
2020–2024 (USD MILLION) 125
TABLE 40 WORKFORCE MANAGEMENT MARKET, BY DELIVERY MODE,
2025–2030 (USD MILLION) 125
TABLE 41 ON-PREMISE WORKFORCE MANAGEMENT MARKET, BY REGION,
2020–2024 (USD MILLION) 126
TABLE 42 ON-PREMISE WORKFORCE MANAGEMENT MARKET, BY REGION,
2025–2030 (USD MILLION) 126
TABLE 43 CLOUD-BASED WORKFORCE MANAGEMENT MARKET, BY REGION,
2020–2024 (USD MILLION) 127
TABLE 44 CLOUD-BASED WORKFORCE MANAGEMENT MARKET, BY REGION,
2025–2030 (USD MILLION) 127
TABLE 45 WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2020–2024 (USD MILLION) 131
TABLE 46 WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2025–2030 (USD MILLION) 131
TABLE 47 WORKFORCE MANAGEMENT MARKET FOR LARGE ENTERPRISES, BY REGION, 2020–2024 (USD MILLION) 132
TABLE 48 WORKFORCE MANAGEMENT MARKET FOR LARGE ENTERPRISES, BY REGION, 2025–2030 (USD MILLION) 132
TABLE 49 WORKFORCE MANAGEMENT MARKET FOR SMALL & MEDIUM ENTERPRISES (SMES), BY REGION, 2020–2024 (USD MILLION) 133
TABLE 50 WORKFORCE MANAGEMENT MARKET FOR SMALL & MEDIUM ENTERPRISES (SMES), BY REGION, 2025–2030 (USD MILLION) 133
TABLE 51 WORKFORCE MANAGEMENT MARKET, BY BUSINESS FUNCTION,
2020–2024 (USD MILLION) 136
TABLE 52 WORKFORCE MANAGEMENT MARKET, BY BUSINESS FUNCTION,
2025–2030 (USD MILLION) 136
TABLE 53 WORKFORCE MANAGEMENT MARKET FOR HR/PEOPLE FUNCTION, BY REGION, 2020–2024 (USD MILLION) 137
TABLE 54 WORKFORCE MANAGEMENT MARKET FOR HR/PEOPLE FUNCTION, BY REGION, 2025–2030 (USD MILLION) 137
TABLE 55 WORKFORCE MANAGEMENT MARKET FOR OPERATION/FRONTLINE LEADERS,
BY REGION, 2020–2024 (USD MILLION) 138
TABLE 56 WORKFORCE MANAGEMENT MARKET FOR OPERATION/FRONTLINE LEADERS,
BY REGION, 2025–2030 (USD MILLION) 138
TABLE 57 WORKFORCE MANAGEMENT MARKET FOR FINANCE & PAYROLL FUNCTION,
BY REGION, 2020–2024 (USD MILLION) 139
TABLE 58 WORKFORCE MANAGEMENT MARKET FOR FINANCE & PAYROLL FUNCTION,
BY REGION, 2025–2030 (USD MILLION) 139
TABLE 59 WORKFORCE MANAGEMENT MARKET FOR IT/SECURITY FUNCTION, BY REGION, 2020–2024 (USD MILLION) 140
TABLE 60 WORKFORCE MANAGEMENT MARKET FOR IT/SECURITY FUNCTION, BY REGION, 2025–2030 (USD MILLION) 140
TABLE 61 WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2020–2024 (USD MILLION) 143
TABLE 62 WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2025–2030 (USD MILLION) 144
TABLE 63 WORKFORCE MANAGEMENT MARKET IN BFSI VERTICAL, BY REGION,
2020–2024 (USD MILLION) 144
TABLE 64 WORKFORCE MANAGEMENT MARKET IN BFSI VERTICAL, BY REGION,
2025–2030 (USD MILLION) 145
TABLE 65 WORKFORCE MANAGEMENT MARKET IN RETAIL & E-COMMERCE VERTICAL,
BY REGION, 2020–2024 (USD MILLION) 145
TABLE 66 WORKFORCE MANAGEMENT MARKET IN RETAIL & E-COMMERCE VERTICAL,
BY REGION, 2025–2030 (USD MILLION) 146
TABLE 67 WORKFORCE MANAGEMENT MARKET IN HEALTHCARE & LIFE SCIENCES VERTICAL, BY REGION, 2020–2024 (USD MILLION) 146
TABLE 68 WORKFORCE MANAGEMENT MARKET IN HEALTHCARE & LIFE SCIENCES VERTICAL, BY REGION, 2025–2030 (USD MILLION) 147
TABLE 69 WORKFORCE MANAGEMENT MARKET IN TELECOMMUNICATIONS VERTICAL,
BY REGION, 2020–2024 (USD MILLION) 147
TABLE 70 WORKFORCE MANAGEMENT MARKET IN TELECOMMUNICATIONS VERTICAL,
BY REGION, 2025–2030 (USD MILLION) 148
TABLE 71 WORKFORCE MANAGEMENT MARKET IN IT & ITES VERTICAL, BY REGION,
2020–2024 (USD MILLION) 148
TABLE 72 WORKFORCE MANAGEMENT MARKET IN IT & ITES VERTICAL, BY REGION,
2025–2030 (USD MILLION) 149
TABLE 73 WORKFORCE MANAGEMENT MARKET IN MEDIA & ENTERTAINMENT VERTICAL,
BY REGION, 2020–2024 (USD MILLION) 149
TABLE 74 WORKFORCE MANAGEMENT MARKET IN MEDIA & ENTERTAINMENT VERTICAL,
BY REGION, 2025–2030 (USD MILLION) 150
TABLE 75 WORKFORCE MANAGEMENT MARKET IN MANUFACTURING VERTICAL, BY REGION, 2020–2024 (USD MILLION) 150
TABLE 76 WORKFORCE MANAGEMENT MARKET IN MANUFACTURING VERTICAL, BY REGION, 2025–2030 (USD MILLION) 151
TABLE 77 WORKFORCE MANAGEMENT MARKET IN GOVERNMENT & DEFENSE VERTICAL,
BY REGION, 2020–2024 (USD MILLION) 151
TABLE 78 WORKFORCE MANAGEMENT MARKET IN GOVERNMENT & DEFENSE VERTICAL,
BY REGION, 2025–2030 (USD MILLION) 152
TABLE 79 WORKFORCE MANAGEMENT MARKET IN TRANSPORTATION & LOGISTICS VERTICAL, BY REGION, 2020–2024 (USD MILLION) 152
TABLE 80 WORKFORCE MANAGEMENT MARKET IN TRANSPORTATION & LOGISTICS VERTICAL, BY REGION, 2025–2030 (USD MILLION) 153
TABLE 81 WORKFORCE MANAGEMENT MARKET IN OTHER VERTICALS, BY REGION,
2020–2024 (USD MILLION) 153
TABLE 82 WORKFORCE MANAGEMENT MARKET IN OTHER VERTICALS, BY REGION,
2025–2030 (USD MILLION) 154
TABLE 83 WORKFORCE MANAGEMENT MARKET, BY REGION, 2020–2024 (USD MILLION) 156
TABLE 84 WORKFORCE MANAGEMENT MARKET, BY REGION, 2025–2030 (USD MILLION) 157
TABLE 85 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY OFFERING,
2020–2024 (USD MILLION) 158
TABLE 86 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY OFFERING,
2025–2030 (USD MILLION) 158
TABLE 87 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY SOLUTION TYPE, 2020–2024 (USD MILLION) 159
TABLE 88 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY SOLUTION TYPE, 2025–2030 (USD MILLION) 159
TABLE 89 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY SERVICE TYPE,
2020–2024 (USD MILLION) 159
TABLE 90 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY SERVICE TYPE,
2025–2030 (USD MILLION) 159
TABLE 91 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY DELIVERY MODE, 2020–2024 (USD MILLION) 160
TABLE 92 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY DELIVERY MODE, 2025–2030 (USD MILLION) 160
TABLE 93 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2020–2024 (USD MILLION) 160
TABLE 94 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2025–2030 (USD MILLION) 160
TABLE 95 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2020–2024 (USD MILLION) 161
TABLE 96 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2025–2030 (USD MILLION) 161
TABLE 97 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY VERTICAL,
2020–2024 (USD MILLION) 161
TABLE 98 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY VERTICAL,
2025–2030 (USD MILLION) 162
TABLE 99 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY COUNTRY,
2020–2024 (USD MILLION) 162
TABLE 100 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY COUNTRY,
2025–2030 (USD MILLION) 162
TABLE 101 US: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2020–2024 (USD MILLION) 163
TABLE 102 US: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2025–2030 (USD MILLION) 163
TABLE 103 CANADA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2020–2024 (USD MILLION) 164
TABLE 104 CANADA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2025–2030 (USD MILLION) 164
TABLE 105 EUROPE: WORKFORCE MANAGEMENT MARKET, BY OFFERING,
2020–2024 (USD MILLION) 165
TABLE 106 EUROPE: WORKFORCE MANAGEMENT MARKET, BY OFFERING,
2025–2030 (USD MILLION) 165
TABLE 107 EUROPE: WORKFORCE MANAGEMENT MARKET, BY SOLUTION TYPE,
2020–2024 (USD MILLION) 166
TABLE 108 EUROPE: WORKFORCE MANAGEMENT MARKET, BY SOLUTION TYPE,
2025–2030 (USD MILLION) 166
TABLE 109 EUROPE: WORKFORCE MANAGEMENT MARKET, BY SERVICE TYPE,
2020–2024 (USD MILLION) 166
TABLE 110 EUROPE: WORKFORCE MANAGEMENT MARKET, BY SERVICE TYPE,
2025–2030 (USD MILLION) 166
TABLE 111 EUROPE: WORKFORCE MANAGEMENT MARKET, BY DELIVERY MODE,
2020–2024 (USD MILLION) 167
TABLE 112 EUROPE: WORKFORCE MANAGEMENT MARKET, BY DELIVERY MODE,
2025–2030 (USD MILLION) 167
TABLE 113 EUROPE: WORKFORCE MANAGEMENT MARKET, BY BUSINESS FUNCTION,
2020–2024 (USD MILLION) 167
TABLE 114 EUROPE: WORKFORCE MANAGEMENT MARKET, BY BUSINESS FUNCTION,
2025–2030 (USD MILLION) 167
TABLE 115 EUROPE: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2020–2024 (USD MILLION) 168
TABLE 116 EUROPE: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2025–2030 (USD MILLION) 168
TABLE 117 EUROPE: WORKFORCE MANAGEMENT MARKET, BY VERTICAL,
2020–2024 (USD MILLION) 168
TABLE 118 EUROPE: WORKFORCE MANAGEMENT MARKET, BY VERTICAL,
2025–2030 (USD MILLION) 169
TABLE 119 EUROPE: WORKFORCE MANAGEMENT MARKET, BY COUNTRY,
2020–2024 (USD MILLION) 169
TABLE 120 EUROPE: WORKFORCE MANAGEMENT MARKET, BY COUNTRY,
2025–2030 (USD MILLION) 170
TABLE 121 UK: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2020–2024 (USD MILLION) 170
TABLE 122 UK: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2025–2030 (USD MILLION) 171
TABLE 123 GERMANY: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2020–2024 (USD MILLION) 171
TABLE 124 GERMANY: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2025–2030 (USD MILLION) 172
TABLE 125 FRANCE: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2020–2024 (USD MILLION) 172
TABLE 126 FRANCE: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2025–2030 (USD MILLION) 173
TABLE 127 ITALY: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2020–2024 (USD MILLION) 173
TABLE 128 ITALY: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2025–2030 (USD MILLION) 174
TABLE 129 REST OF EUROPE: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2020–2024 (USD MILLION) 174
TABLE 130 REST OF EUROPE: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2025–2030 (USD MILLION) 175
TABLE 131 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY OFFERING,
2020–2024 (USD MILLION) 176
TABLE 132 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY OFFERING,
2025–2030 (USD MILLION) 176
TABLE 133 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY SOLUTION TYPE,
2020–2024 (USD MILLION) 177
TABLE 134 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY SOLUTION TYPE,
2025–2030 (USD MILLION) 177
TABLE 135 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY SERVICE TYPE,
2020–2024 (USD MILLION) 177
TABLE 136 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY SERVICE TYPE,
2025–2030 (USD MILLION) 177
TABLE 137 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY DELIVERY MODE,
2020–2024 (USD MILLION) 178
TABLE 138 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY DELIVERY MODE,
2025–2030 (USD MILLION) 178
TABLE 139 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2020–2024 (USD MILLION) 178
TABLE 140 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2025–2030 (USD MILLION) 178
TABLE 141 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2020–2024 (USD MILLION) 179
TABLE 142 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2025–2030 (USD MILLION) 179
TABLE 143 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY VERTICAL,
2020–2024 (USD MILLION) 179
TABLE 144 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY VERTICAL,
2025–2030 (USD MILLION) 180
TABLE 145 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY COUNTRY,
2020–2024 (USD MILLION) 180
TABLE 146 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY COUNTRY,
2025–2030 (USD MILLION) 180
TABLE 147 CHINA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2020–2024 (USD MILLION) 181
TABLE 148 CHINA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2025–2030 (USD MILLION) 181
TABLE 149 INDIA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2020–2024 (USD MILLION) 182
TABLE 150 INDIA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2025–2030 (USD MILLION) 182
TABLE 151 JAPAN: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2020–2024 (USD MILLION) 183
TABLE 152 JAPAN: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2025–2030 (USD MILLION) 183
TABLE 153 REST OF ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2020–2024 (USD MILLION) 184
TABLE 154 REST OF ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2025–2030 (USD MILLION) 184
TABLE 155 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY OFFERING, 2020–2024 (USD MILLION) 185
TABLE 156 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY OFFERING, 2025–2030 (USD MILLION) 185
TABLE 157 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY SOLUTION TYPE, 2020–2024 (USD MILLION) 186
TABLE 158 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY SOLUTION TYPE, 2025–2030 (USD MILLION) 186
TABLE 159 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY SERVICE TYPE, 2020–2024 (USD MILLION) 186
TABLE 160 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY SERVICE TYPE, 2025–2030 (USD MILLION) 186
TABLE 161 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY DELIVERY MODE, 2020–2024 (USD MILLION) 187
TABLE 162 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY DELIVERY MODE, 2025–2030 (USD MILLION) 187
TABLE 163 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2020–2024 (USD MILLION) 187
TABLE 164 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2025–2030 (USD MILLION) 187
TABLE 165 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2020–2024 (USD MILLION) 188
TABLE 166 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2025–2030 (USD MILLION) 188
TABLE 167 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2020–2024 (USD MILLION) 188
TABLE 168 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2025–2030 (USD MILLION) 189
TABLE 169 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY COUNTRY, 2020–2024 (USD MILLION) 189
TABLE 170 MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET, BY COUNTRY, 2025–2030 (USD MILLION) 189
TABLE 171 GCC COUNTRIES: WORKFORCE MANAGEMENT MARKET, BY COUNTRY,
2020–2024 (USD MILLION) 190
TABLE 172 GCC COUNTRIES: WORKFORCE MANAGEMENT MARKET, BY COUNTRY,
2025–2030 (USD MILLION) 190
TABLE 173 GCC COUNTRIES: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2020–2024 (USD MILLION) 191
TABLE 174 GCC COUNTRIES: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2025–2030 (USD MILLION) 191
TABLE 175 SAUDI ARABIA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2020–2024 (USD MILLION) 192
TABLE 176 SAUDI ARABIA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2025–2030 (USD MILLION) 192
TABLE 177 UAE: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2020–2024 (USD MILLION) 193
TABLE 178 UAE: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2025–2030 (USD MILLION) 193
TABLE 179 OTHER GCC COUNTRIES: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2020–2024 (USD MILLION) 194
TABLE 180 OTHER GCC COUNTRIES: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2025–2030 (USD MILLION) 194
TABLE 181 SOUTH AFRICA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2020–2024 (USD MILLION) 195
TABLE 182 SOUTH AFRICA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2025–2030 (USD MILLION) 195
TABLE 183 REST OF MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET,
BY ORGANIZATION SIZE, 2020–2024 (USD MILLION) 195
TABLE 184 REST OF MIDDLE EAST & AFRICA: WORKFORCE MANAGEMENT MARKET,
BY ORGANIZATION SIZE, 2025–2030 (USD MILLION) 196
TABLE 185 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY OFFERING,
2020–2024 (USD MILLION) 196
TABLE 186 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY OFFERING,
2025–2030 (USD MILLION) 197
TABLE 187 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY SOLUTION TYPE,
2020–2024 (USD MILLION) 197
TABLE 188 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY SOLUTION TYPE,
2025–2030 (USD MILLION) 197
TABLE 189 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY SERVICE TYPE,
2020–2024 (USD MILLION) 197
TABLE 190 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY SERVICE TYPE,
2025–2030 (USD MILLION) 198
TABLE 191 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY DELIVERY MODE, 2020–2024 (USD MILLION) 198
TABLE 192 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY DELIVERY MODE, 2025–2030 (USD MILLION) 198
TABLE 193 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2020–2024 (USD MILLION) 198
TABLE 194 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2025–2030 (USD MILLION) 199
TABLE 195 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2020–2024 (USD MILLION) 199
TABLE 196 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2025–2030 (USD MILLION) 199
TABLE 197 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY VERTICAL,
2020–2024 (USD MILLION) 200
TABLE 198 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY VERTICAL,
2025–2030 (USD MILLION) 200
TABLE 199 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY COUNTRY,
2020–2024 (USD MILLION) 201
TABLE 200 LATIN AMERICA: WORKFORCE MANAGEMENT MARKET, BY COUNTRY,
2025–2030 (USD MILLION) 201
TABLE 201 BRAZIL: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2020–2024 (USD MILLION) 202
TABLE 202 BRAZIL: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2025–2030 (USD MILLION) 202
TABLE 203 MEXICO: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2020–2024 (USD MILLION) 203
TABLE 204 MEXICO: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE,
2025–2030 (USD MILLION) 203
TABLE 205 REST OF LATIN AMERICA: WORKFORCE MANAGEMENT MARKET,
BY ORGANIZATION SIZE, 2020–2024 (USD MILLION) 204
TABLE 206 REST OF LATIN AMERICA: WORKFORCE MANAGEMENT MARKET,
BY ORGANIZATION SIZE, 2025–2030 (USD MILLION) 204
TABLE 207 WORKFORCE MANAGEMENT MARKET: OVERVIEW OF STRATEGIES ADOPTED
BY KEY PLAYERS, 2023–2025 205
TABLE 208 MARKET SHARE OF KEY VENDORS, 2024 208
TABLE 209 WORKFORCE MANAGEMENT MARKET: REGIONAL FOOTPRINT, 2025 214
TABLE 210 WORKFORCE MANAGEMENT MARKET: SOLUTION TYPE FOOTPRINT, 2025 215
TABLE 211 WORKFORCE MANAGEMENT MARKET: VERTICAL FOOTPRINT, 2025 215
TABLE 212 WORKFORCE MANAGEMENT MARKET: LIST OF KEY STARTUPS/SMES, 2025 218
TABLE 213 WORKFORCE MANAGEMENT MARKET: COMPETITIVE BENCHMARKING OF KEY STARTUPS/SMES, 2025 218
TABLE 214 WORKFORCE MANAGEMENT MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS, SEPTEMBER 2023–NOVEMBER 2025 220
TABLE 215 WORKFORCE MANAGEMENT MARKET: DEALS, JANUARY 2023–DECEMBER 2025 224
TABLE 216 WORKDAY: COMPANY OVERVIEW 237
TABLE 217 WORKDAY: PRODUCTS/SOLUTIONS/SERVICES OFFERED 238
TABLE 218 WORKDAY: PRODUCT LAUNCHES AND ENHANCEMENTS 239
TABLE 219 WORKDAY: DEALS 239
TABLE 220 UKG: COMPANY OVERVIEW 242
TABLE 221 UKG: PRODUCTS/SOLUTIONS/SERVICES OFFERED 242
TABLE 222 UKG: DEALS 243
TABLE 223 ORACLE: COMPANY OVERVIEW 247
TABLE 224 ORACLE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 248
TABLE 225 ORACLE: PRODUCT LAUNCHES AND ENHANCEMENTS 249
TABLE 226 ORACLE: DEALS 250
TABLE 227 SAP: COMPANY OVERVIEW 251
TABLE 228 SAP: PRODUCTS/SOLUTIONS/SERVICES OFFERED 252
TABLE 229 SAP: PRODUCT LAUNCHES AND ENHANCEMENTS 253
TABLE 230 SAP: DEALS 254
TABLE 231 ATOSS SOFTWARE: COMPANY OVERVIEW 255
TABLE 232 ATOSS SOFTWARE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 256
TABLE 233 ATOSS SOFTWARE: PRODUCT LAUNCHES AND ENHANCEMENTS 257
TABLE 234 ATOSS SOFTWARE: DEALS 257
TABLE 235 DAYFORCE: COMPANY OVERVIEW 258
TABLE 236 DAYFORCE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 259
TABLE 237 DAYFORCE: PRODUCT LAUNCHES AND ENHANCEMENTS 260
TABLE 238 DAYFORCE: DEALS 260
TABLE 239 INFOR: COMPANY OVERVIEW 263
TABLE 240 INFOR: PRODUCTS/SOLUTIONS/SERVICES OFFERED 263
TABLE 241 INFOR: PRODUCT LAUNCHES AND ENHANCEMENTS 264
TABLE 242 INFOR: DEALS 265
TABLE 243 ADP: COMPANY OVERVIEW 266
TABLE 244 ADP: PRODUCTS/SOLUTIONS/SERVICES OFFERED 267
TABLE 245 ADP: PRODUCT LAUNCHES AND ENHANCEMENTS 268
TABLE 246 ADP: DEALS 269
TABLE 247 VERINT: COMPANY OVERVIEW 270
TABLE 248 VERINT: PRODUCTS/SOLUTIONS/SERVICES OFFERED 270
TABLE 249 VERINT: DEALS 271
TABLE 250 IBM: COMPANY OVERVIEW 272
TABLE 251 IBM: PRODUCTS/SOLUTIONS/SERVICES OFFERED 273
TABLE 252 IBM: PRODUCT LAUNCHES AND ENHANCEMENTS 274
TABLE 253 IBM: DEALS 274
TABLE 254 FACTOR ANALYSIS 297

LIST OF FIGURES

FIGURE 1 WORKFORCE MANAGEMENT MARKET SEGMENTATION AND REGIONAL SCOPE 28
FIGURE 2 STUDY YEARS CONSIDERED 30
FIGURE 3 MARKET SCENARIO 33
FIGURE 4 GLOBAL WORKFORCE MANAGEMENT MARKET, 2021–2030 (USD MILLION) 34
FIGURE 5 MAJOR STRATEGIES ADOPTED BY KEY PLAYERS IN WORKFORCE MANAGEMENT MARKET, 2022–2025 34
FIGURE 6 DISRUPTIONS INFLUENCING GROWTH OF WORKFORCE MANAGEMENT MARKET 35
FIGURE 7 HIGH-GROWTH SEGMENTS IN WORKFORCE MANAGEMENT MARKET, 2025–2030 36
FIGURE 8 ASIA PACIFIC TO REGISTER HIGHEST CAGR IN WORKFORCE MANAGEMENT MARKET, IN TERMS OF VALUE, DURING FORECAST PERIOD 37
FIGURE 9 RISING LABOR COST PRESSURES AND OPERATIONAL COMPLEXITY TO DRIVE WORKFORCE MANAGEMENT MARKET 38
FIGURE 10 SOLUTIONS SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 39
FIGURE 11 CORE WFM TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 39
FIGURE 12 OPERATIONS/FRONTLINE LEADERS TO LEAD MARKET DURING FORECAST PERIOD 40
FIGURE 13 ON-PREMISE DELIVERY TO DOMINATE MARKET DURING FORECAST PERIOD 40
FIGURE 14 LARGE ENTERPRISES TO DOMINATE MARKET DURING FORECAST PERIOD 41
FIGURE 15 MANUFACTURING VERTICAL TO HOLD LARGEST MARKET SHARE DURING FORECAST PERIOD 41
FIGURE 16 NORTH AMERICA TO EMERGE AS MOST SIGNIFICANT MARKET IN NEXT FIVE YEARS 42
FIGURE 17 WORKFORCE MANAGEMENT MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 43
FIGURE 18 WORKFORCE MANAGEMENT MARKET: PORTER’S FIVE FORCES ANALYSIS 54
FIGURE 19 WORKFORCE MANAGEMENT MARKET: SUPPLY CHAIN ANALYSIS 59
FIGURE 20 WORKFORCE MANAGEMENT MARKET: ECOSYSTEM ANALYSIS 62
FIGURE 21 AVERAGE SELLING PRICE OF SOLUTIONS, BY KEY PLAYER, 2025 63
FIGURE 22 TRENDS/DISRUPTIONS IMPACTING CUSTOMER BUSINESS 66
FIGURE 23 WORKFORCE MANAGEMENT MARKET: INVESTMENT AND FUNDING SCENARIO 67
FIGURE 24 PATENTS APPLIED AND GRANTED, 2015–2025 82
FIGURE 25 FUTURE APPLICATIONS OF WORKFORCE MANAGEMENT 84
FIGURE 26 WORKFORCE MANAGEMENT MARKET: DECISION-MAKING FACTORS 100
FIGURE 27 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS 101
FIGURE 28 KEY BUYING CRITERIA FOR TOP THREE VERTICALS 102
FIGURE 29 ADOPTION BARRIERS AND INTERNAL CHALLENGES 104
FIGURE 30 SOLUTIONS SEGMENT TO DOMINATE MARKET DURING FORECAST PERIOD 108
FIGURE 31 WORKFORCE OPTIMIZATION & ANALYTICS TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 115
FIGURE 32 ON-PREMISE DEPLOYMENT TO ACCOUNT FOR LARGEST MARKET VALUE DURING FORECAST PERIOD 124
FIGURE 33 LARGE ENTERPRISES SEGMENT TO ACCOUNT FOR LARGEST MARKET SIZE DURING FORECAST PERIOD 130
FIGURE 34 LARGE ENTERPRISES SEGMENT TO ACCOUNT FOR LARGEST MARKET SIZE DURING FORECAST PERIOD 135
FIGURE 35 MANUFACTURING SEGMENT TO DOMINATE MARKET DURING FORECAST PERIOD 142
FIGURE 36 ASIA PACIFIC TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD 156
FIGURE 37 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET SNAPSHOT 158
FIGURE 38 ASIA PACIFIC: WORKFORCE MANAGEMENT MARKET SNAPSHOT 176
FIGURE 39 REVENUE ANALYSIS OF KEY VENDORS, 2020–2024 (USD MILLION) 207
FIGURE 40 WORKFORCE MANAGEMENT MARKET: MARKET SHARE ANALYSIS, 2024 208
FIGURE 41 WORKFORCE MANAGEMENT MARKET: COMPARATIVE ANALYSIS OS VENDOR PRODUCTS 210
FIGURE 42 WORKFORCE MANAGEMENT MARKET: COMPANY EVALUATION MATRIX
(KEY PLAYERS), 2025 213
FIGURE 43 WORKFORCE MANAGEMENT MARKET: COMPANY FOOTPRINT, 2025 214
FIGURE 44 WORKFORCE MANAGEMENT MARKET: COMPANY EVALUATION MATRIX (STARTUPS/SMES), 2025 217
FIGURE 45 COMPANY VALUATION OF KEY VENDORS, 2026 (USD BILLION) 219
FIGURE 46 EV/EBITDA ANALYSIS OF KEY VENDORS, 2025 219
FIGURE 47 YEAR-TO-DATE (YTD) PRICE TOTAL RETURN AND 5-YEAR STOCK BETA
OF KEY VENDORS 220
FIGURE 48 WORKDAY: COMPANY SNAPSHOT 238
FIGURE 49 ORACLE: COMPANY SNAPSHOT 248
FIGURE 50 SAP: COMPANY SNAPSHOT 252
FIGURE 51 ATOSS SOFTWARE: COMPANY SNAPSHOT 256
FIGURE 52 DAYFORCE: COMPANY SNAPSHOT 259
FIGURE 53 ADP: COMPANY SNAPSHOT 267
FIGURE 54 IBM: COMPANY SNAPSHOT 273
FIGURE 55 WORKFORCE MANAGEMENT MARKET: RESEARCH DESIGN 291
FIGURE 56 TOP-DOWN AND BOTTOM-UP APPROACHES 294
FIGURE 57 SUPPLY-SIDE ANALYSIS 295
FIGURE 58 BOTTOM-UP APPROACH (SUPPLY SIDE): COLLECTIVE REVENUE OF WORKFORCE MANAGEMENT VENDORS 295
FIGURE 59 APPROACH 2 (DEMAND SIDE): REVENUE GENERATED FROM OFFERINGS 296
FIGURE 60 APPROACH 2 (DEMAND SIDE): WORKFORCE MANAGEMENT MARKET 296
FIGURE 61 WORKFORCE MANAGEMENT MARKET: DATA TRIANGULATION 297

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