顧客関係管理 (CRM) ソフトウェア: 世界市場 – BCC Research

Customer Relationship Management (CRM) Software: Global Markets
顧客関係管理 (CRM) ソフトウェア: 世界市場

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Report Highlights

The global CRM software market reached $56.2 billion in 2022 and should reach $103.5 billion by 2027, with a compound annual growth rate (CAGR) of 13% during the forecast period of 2022-2027.

Report Synopsis

Report MetricsDetails
Base year considered2021
Forecast period considered2022-2027
Base year market size$50.3 billion
Market size forecast$103.5 billion
Growth rateCAGR of 13% for the forecast period of 2022-2027
Units considered$ Millions
Segments coveredBusiness Segment, Deployment, Organization Size, Application, End-Use Industry
Regions coveredNorth America, Europe, Asia-Pacific, Latin America, Middle East and Africa
Countries coveredU.S., Canada, Mexico, U.K., Germany, Rest of Europe, China, India, Japan, Rest of Asia-Pacific, Brazil, Rest of Latin America
Key Market Drivers
  • CRM Software in Developing Nations
  • Customer Retention
  • Social Media Channels and CRM Platforms
Companies studiedADOBE INC. , HUBSPOT INC. , INFOR , MICROSOFT , NICE , ORACLE , PEGASYSTEMS INC. , SAGE GROUP PLC , SALESFORCE INC. , SAP SE , SERVICENOW , SUGARCRM INC. , VERINT SYSTEMS INC. , ZENDESK , ZOHO CORP., PVT. LTD.