| 出版社 | MarketsandMarkets |
| 出版年月 | 2025年3月 |
AI Agents Market – Global Forecast to 2030
The AI agents market is projected to grow from USD 5.1 billion in 2024 to USD 47.1 billion in 2030, with a CAGR of 44.8% during 2024–2030.
人工知能（AI）エージェント市場は、2024 年の 51 億米ドルから 2030 年には 471 億米ドルに成長し、2024 年から 2030 年にかけて CAGR 44.8% で成長すると予測されています。
The AI agent market has been growing rapidly. Impacting various sectors and business operations, the changes are prompted by several key factors. Companies are going for AI agents that can scale up personalized responses due to increasing complexities of customer interactions as well as need for customized experiences. For instance, in omni-channel communication strategies, AI agents can handle client queries across multiple platforms thereby boosting customer satisfaction and loyalty. Furthermore, AI agents have improved dramatically due to progress in NLP (natural language processing) and machine learning. As a result these tools are now better at comprehending context intention or sentiment resulting in more efficient automation processes. With digital transformation gaining popularity across industries, many organizations have turned towards the use of AI agents with an aim of streamlining their activities while cutting on costs leading to overall efficiency improvement.
AIエージェント市場は急速に成長しています。さまざまなセクターやビジネスオペレーションに影響を与える変化は、いくつかの重要な要因によって引き起こされています。企業は、顧客とのやり取りの複雑さが増し、カスタマイズされたエクスペリエンスの必要性が高まっているため、パーソナライズされた応答を拡張できるAIエージェントを求めています。たとえば、オムニチャネルコミュニケーション戦略では、AIエージェントは複数のプラットフォームでクライアントのクエリを処理できるため、顧客満足度とロイヤルティが向上します。さらに、AIエージェントは、NLP（自然言語処理）と機械学習の進歩により劇的に改善されました。その結果、これらのツールはコンテキストの意図や感情をよりよく理解できるようになり、自動化プロセスの効率化につながっています。デジタルトランスフォーメーションが業界全体で人気を集める中、多くの組織が、コストを削減しながら活動を合理化し、全体的な効率向上につながることを目的として、AIエージェントの使用に目を向けています。
The report includes the study of key players offering AI agents solutions. It profiles major vendors in the AI agents market. The major players in the AI agents market include Microsoft (US), IBM (US), Google (US), Oracle (US), AWS (US), NVIDIA (US), Meta (US), Salesforce (US), OpenAI (US), LivePerson (US), Tempus AI (US), Kore.ai (US), LeewayHertz (US), CS DISCO (US), Aerogility (UK), GupShup (US), HireVue (US), Helpshift (US), Fluid AI (India), Amelia (US), Irisity (Sweden), Cogito (US), SmartAction (US), Cognosys (Canada), Aisera (US), Markovate (US), Rasa (US), Stability AI (UK), Infinitus Systems (US), Sierra (US), Level AI (US), Sybill (US), Truva (US), Leena AI (US), Tars (US), Talkie.ai (US), HeyMilo AI (US), CUJO AI (US), K Health (US), Locale.ai (US), Newo.ai (US), Beam AI (US), and Cognigy (Germany).
The report provides insights on the following pointers:
- Analysis of key drivers (Accelerated development of natural language processing (NLP) technologies is enhancing AI agents’ understanding and interaction capabilities, the demand for hyper-personalized digital experiences is driving higher adoption of AI agents in customer-facing roles, the integration of AI agents into enterprise business process automation is improving operational efficiency and reducing costs), restraints (Data privacy and security concerns are limiting market adoption, high implementation costs are restricting access to advanced AI agent solutions), opportunities (Tailored AI solutions for specialized industry applications will address niche market needs and create new revenue streams, the expansion of AI-powered SaaS platforms will broaden accessibility and drive adoption among small and medium-sized enterprises, multilingual capabilities in AI agents will increase global market penetration and adoption), and challenges (Ethical and bias concerns in AI agents are threatening trust and compliance in sensitive application, scalability issues in high demand environments are challenging the performance and reliability of AI agents).
- Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product & service launches in the AI agents market.
- Market Development: Comprehensive information about lucrative markets – the report analyses the AI agents market across varied regions.
- Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the AI agents market.
- Competitive Assessment: In-depth assessment of market shares, growth strategies and service offerings of leading players like Microsoft (US), IBM (US), Google (US), Oracle (US), AWS (US), NVIDIA (US), Meta (US), Salesforce (US), OpenAI (US), LivePerson (US), Tempus AI (US), Kore.ai (US), LeewayHertz (US), CS DISCO (US), Aerogility (UK), GupShup (US), HireVue (US), Helpshift (US), Fluid AI (India), Amelia (US), Irisity (Sweden), Cogito (US), SmartAction (US), and Cognosys (Canada), among others in the AI agents market. The report also helps stakeholders understand the pulse of the AI agents market and provides them with information on key market drivers, restraints, challenges, and opportunities.