電子チケット市場データ　2026-2031年

Juniper Researchの「電子チケット」レポートは、様々なチケッティング・セグメントにおけるデジタル・チケッティングの導入率や、ウェアラブル決済・チャットボットの活用状況など、同市場を網羅的に取り上げています。本レポートでは、主要な市場トレンドを把握するとともに、最も急成長している地域を分析しています。データセットには、170の表と8万件以上のデータポイントから成る詳細な予測データに加え、市場成長の要因を分析したレポートも含まれています。

データおよびインタラクティブ・フォーキャスト

Juniper Researchのインタラクティブ・フォーキャスト（Excelファイル）には、以下の機能が搭載されています。

• 統計分析：データ対象期間全体にわたり、全地域・国を対象とした特定の指標を検索・表示できます。グラフの編集やクリップボードへのエクスポートも容易に行えます。
• 国別データツール：予測期間内の全地域・国に関する指標を確認できるツールです。検索バーを使用して、表示する指標を絞り込むことができます。
• 国別比較ツール：特定の国を選択して比較できます。このツールでも、グラフのエクスポート機能が利用可能です。
• What-if分析：5種類のインタラクティブなシナリオを用い、予測指標と独自の仮定（前提条件）を比較・検討できます。

Overview

Our Digital Ticketing report provides exhaustive coverage of the digital ticketing market, including the adoption rates of digital ticketing across different ticketing segments, as well as the use of wearable payments and chatbots. The report covers key market trends and examines the fastest-growing regions. The data suite includes access to the full set of forecast data of 170 tables and over 80,000 datapoints, as well as an accompanying report analysing the reasons for market growth.

All report content is delivered in the English language.

Key Features

The metrics comprised in the research suite include:

• Ticketing Users, Transaction Volumes and Values, by Device Type:
  • Mobile
  • Online
  • Wearables
• Ticketing Users, Transaction Volumes and Values, by Ticketing Verticals:
  • Air
  • Rail
  • Metro & Bus
  • Sports Events
  • Entertainment Events

The forecast data also includes market sizing for ticketing transactions enabled by chatbots.

The data itself is accompanied by a Data & Forecasting report; analysing the main drivers of growth across key forecast metrics, and explaining the fundamental methodology and assumptions involved. Taken together, the research is a vital tool for sizing the digital ticketing market.

Research Deliverables

Data & Interactive Forecast

Juniper Research’s Interactive Forecast Excel contains the following functionality:

• Statistics Analysis: Users benefit from the ability to search for specific metrics, displayed for all regions and countries across the data period. Graphs are easily modified and can be exported to the clipboard.
• Country Data Tool: This tool lets users look at metrics for all regions and countries in the forecast period. Users can refine the metrics displayed via a search bar.
• Country Comparison Tool: Users can select and compare specific countries. The ability to export graphs is included in this tool.
• What-if Analysis: Here, users can compare forecast metrics against their own assumptions, via five interactive scenarios.

レポート構成＆価格表

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プレスリリース

Contact-free Payments Become the Default as Contactless Transactions Exceed $32 Trillion Globally by 2031

Hampshire, UK – 3^rd August 2026: A trio of new studies from global tech strategists Juniper Research has found that the value of global payments made via QR codes, digital ticketing, and near-field communication (NFC) will reach $32.2 trillion by 2031.

Rising from $17.3 trillion in 2026, the overall market will grow by an impressive 86%; split by:

1. Digital ticketing – 126.7%
2. Contactless payments – 90.2%
3. QR code payments – 66.7%.

Ticketing is seeing the fastest growth, as digital methods are increasingly the default for new and existing ticketing systems, particularly across different segments such as air travel, events, and bus/metro.

Digital ticketing is a vital precursor to other innovations, particularly agentic commerce. Juniper Research predicts that ticketing will be one of the first consumer journeys to be majorly impacted by AI agents; making the updating of payment infrastructure an essential task.

SoftPOS Catalysing Contactless Payments Growth

The reports highlight the role of Software Point of Sale (SoftPOS) in accelerating contactless payments growth. SoftPOS, where smartphones can become a payment terminal, removes the traditional requirement for expensive physical hardware for card payments. As such, contactless payments become more competitive versus QR codes for micro and small businesses; reshaping how cash will be replaced for smaller transactions.

VP of Research, Nick Maynard, commented: “SoftPOS is changing the scenario for how small businesses and sole traders accept payments; accelerating the displacement of cash. Contactless payments will not replace QR codes – both solutions will succeed in different countries and verticals. As ever, getting payment methods right will be a highly contextual decision.”

About the Research Suite

The new market data & forecasting suite offers the most comprehensive resource for the Contactless Payments, Digital Ticketing, and QR Code Payments markets to date. Combined, the reports provide 155,000 datapoints of forecasts across 61 countries over five years.

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